Shipping policy

Shipping Policy

We work with international fulfillment partners to bring you a wide range of car accessories at great prices. Here's what to expect when you order.

Order Processing

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Times

Because items ship from our fulfillment partners' international warehouses, delivery times are typically 7-20 business days depending on your location and the specific product. Estimated delivery times by region:

United States: 8-15 business days
United Kingdom: 10-18 business days
European Union (including France and Germany): 10-20 business days

These are estimates, not guarantees. Delays can occur due to customs processing, carrier delays, or high demand periods such as holidays.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address.

Customs, Duties & Import Taxes

For orders shipped to the United Kingdom and European Union, your order may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package's progress.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at support@directcarpart.com and we'll help track down your package or arrange a resolution.